Sunday, January 16, 2011

Answering Customers Concern

Questions: 

1. Are your hotel rates worth paying for?

2. What is the most expensive room/suite in your hotel?

3. How sure are you that we will feel secured in your hotel?

4. What is the most affordable room/suite in your hotel?

5. What kind or entertainment do you offer?

Answers:

1. Yes. Because our hotel always make sure that our guests feel at home, comfortable and of course you will only have the best service that you deserve.

2. Our most expensive room is the Executive Room. the size of the bed depends on our guests. Our most expensive suite is the Presidential Suite. It has a master's bedroom, a guest room, a living room, a dinning area that can seat eight (8) people, and a kitchen equipped with gas range and refrigerator. Just come to our place for more details. thank you.

3. Of course ma'am/sir. We're very sure on our security, Specially when it comes to our guests. We make sure that you'll have a safe place to stay in and you wouldn't worry about your safety.

4. The most affordable room in our hotel is the Superior Room. it cost Php 6,500, there will be ab additional charges in your additional commodities. Our most affordable suite is the Deluxe Suite. It has a bedroom with a king-size bed, a living room, a dinning area overlooking the city. It has a lot of features, you can visit our place for more info. thank you.

5.We offer different entertainments ma'am/sir. like a poolside bar, restaurants, and we also have casinos in our hotel. You can come to our place to check it out. and experience "out of this world" service. thank you ma'am/sir.

9 comments:

yhas said...

Hello !!! Good day, for more questions, just comment here. Thank you and God Bless. :)

Rose Mariele Z. Ricafrente said...

Hi ma'am ! CAn i ask something about your hotel.

* Do you have a clean facilities in your hotel ?

Thank you and god bless !

genevied said...

good evening yhas. what is the most expensive room do you have? thank you!

yhas said...

Good evening ma'am.

yes, we do have a clean facilities. We always make sure that the place where our dearest guests will stay are always clean. Our guests safety are the most important thing to us, that's why we make sure that our facilities are always clean.

yhas said...

Good evening Ms. Genevied

Our most expensive room is the Executive room. All our Executive Rooms are located on high floors, affording you with expansive views of the city. It also has a lot of featured amenities that will satisfy your want. For more details just contact us on the given contact numbers on our website. Thank you and God Bless you.

jonellasuansing said...

hello ma’am yhas thank you for asking...
for your first question… Bratzie Air is totally different from the others because of its trademark color, PINK…and aside from our WORLD CLASS SERVICES….Bratzie Air is the one and only HIP and CHIC AIRLINE in the Philippines.
For your second question…php 1,800.00
For the third one…yes of course ma’am….so get on board with Bratzie Air and experience the best of the best in the world.

For the fourth one… because that is one of our priorities ma’am…it’s really important to us that our passengers are comfortable riding our planes…that’s why we have safety measures for them.
Also the entire Bratzie Air fleet of Airbus and Boeing jets were formerly maintained in-house at the BRATZ Technical Center, which consists of two hangars which contain an engine overhaul shop, two engine test cells and test shops. The responsibility of maintaining the fleet, as well as all the facilities, was subsequently transferred in 2000 to Lufthansa Technik Philippines (LTP), a joint venture of Hamburg-based Lufthansa Technik AG, a leading maintenance provider in aircraft maintenance, repair and overhaul, and Macro Asia Corporation, one of the Philippines' leading providers of aviation support services and catering for foreign airlines. LTP currently maintains a four-bay hangar and workshops occupying 110,000 square meters in Manila’s Ninoy Aquino International Airport.

For your last question…yes ma’am.. Bratzie Air staff’s are specially trained of everything….from equipment usage to passengers..most importantly.


I hope I was able to give you enough information about my airline company, Bratzie Air ma’am yhas.
I am really looking forward that you will have a reservation with us. Thank you very much and have a good day.

mj said...

thank you for recognizing my company

my company located in Maypajo Caloocan City.

atually ma'am it's upon your choices. choose rural destination near at manila yet convenient and relaxing, also cheap.

i offered choose and go policy. here ma'am i will show you some destination, amenities, recreational facilities also accommodation as well for to check your balance also for you to spend time wisely. i will allow you to form your own itinerary and pick only the destination the destination you want to visit.

for family outing and travelling we suggest beaches and resort.. here children enjoy playing on water as well as adults.

like i'm offering to you.. the choose to go policy.. because other travel agency form their own itinerary and it will present it you.. we don't know what you want. so we giving you a chance to pick destinations and form itinerary so that you spend your time wisely and no regrets at all because you choose the places you wanted to visit.

we serve you the best. the best that we can. what you want is what you get.

Thank you ma'am God bless Gud day..

claui_cute said...

Good day Ms. Marin!!! This are the information you want to know about Chloe's Hotel;

First, we have 4 international restaurant and private lounges. They offer European and Asian cuisine.

Second, we assure you that you will be 100% satisfied in your hotel experience once you check-in in Chloe's Hotel.

Third, we have different services and facilities that were sure you'll enjoy. Our experienced staff provides an extensive range of services and facilities. If you require a service not listed here, please contact us and we will do our very best to accommodate you.

* 24-hour Room Service
* Airport Transfer
* Babysitting / Child Care
* Business Centre
* Butler Service in Speciality Suites
* Car Rental Service
* Clinic
* Complimentary Shoeshine Service
* Conference Facilities
* Express Check-in and Check-out Services
* Facilities for the Physically Challenged
* Florist
* Foreign Exchange Counter
* Gift Shop
* Hair / Beauty Salon
* Hospitality Lounge
* IT Butler
* Laundry & Valet Service
* Parking Facilities
* Pastry Shop
* Photo Processing Service
* Postal / Courier Service
* Safe Deposit Box
* Shopping Arcade
* Taxi & Limousine Service
* Travel Agency / Tour Desk

Fourth, our presidential suite cost 150,000.00 + + per night

Lastly, our hotel is really different from other hotel because Chloe's Hotel Manila is located at the crossroads of Roxas Boulevard and Epifanio Delos Santos Avenue (EDSA) it is the first deluxe hotel nearest to the international and domestic airports, the hotel is approximately an 8-minute drive via the new Diosdado Macapagal highway. Conveniently located, famous historical landmarks such as Intramuros, the World Trade Centre, Philippine International Convention Center and Le Pavilion, U.S. and Japan embassies, 18-hole Villamor golf course and Cuneta Astrodome (coliseum) are within two miles from the hotel. Tourist attractions such as the new Archdiocesan Shrine of Jesus The Way, The Truth and The Life located at the Manila Bay reclamation area, the famous Redemptorist Church and bargains havens in Baclaran are also within walking distance from the hotel. Chloe's Hotel Manila offers guests all day coffee/tea service at the lounge, a business center with Internet access, meeting and banquet facilities, outdoor swimming pool, complimentary parking, laundry facility, currency exchange, room service and restaurant. Chloe's Hotel has 469 tastefully appointed guest rooms, each with its on distinctive design. Room amenities include coffee makers, complimentary bottled water, complimentary newspapers, in-room safes, direct dial telephones, cable TVs, internet access, and trouser press. Rooms for the physically challenged and non-smokers are also available. A cordial and attentive staff is available to ensure a smooth and successful stay.

Thank you for your question ma'am i hope you will have reservation in Chloe's Hotel. For more information just call us 888-2200 / 09398456465.

Anne Lauren said...

hello ms. Marin, I would like to ask a few questions.. Is your hotel busy right now and what;s your occupancy? Thank you and i'll be waiting for your reply. :)